Compliance and Customer Service

Customer Service

Phone: 020 8677 1800
Email Address:

For complaints please talk to a member of staff of First Exchange Ltd. or simply drop us an email. You may also write to us detailing about the complaint to our Head Office address of Streatham.

We respond to your complaint within 48 hours. Be assured that our customer service team will try and find a solution at earliest.

We at First Exchange Ltd. follow an effective complaint handling procedure. Under any circumstances if you are not satisfied with the complaint handling process then please contact us again so that the company's management can take right steps.

Company Information

Company Registration Number 7700996,
MLR Registration 12644010,

View our Compliant Policy Guide

We don't ask for Credit card Pay at Branch


First Exchange Ltd,

175 Streatham High Road,

Streatham London SW16 6EG.

Tel: 020 8677 1800

Email Address: